Legal
Terms of Service
Last updated: January 1, 2024
These terms guide how RCT Restoration provides Water Damage help to local homes and businesses.
Service Agreement
By requesting help you agree to our process for extracting water and drying affected areas.
Payment Terms
Invoices are due after work completes unless insurance handles direct payment for the job.
Scope of Work
We focus on water removal, drying, and basic cleanup unless you ask for extra mold work.
Customer Responsibilities
Provide access to the property and accurate details about the water source for best results.
Liability Limits
We are not responsible for pre-existing issues found during the attentive inspection phase.
Warranty Info
Satisfaction guaranteed on drying services with follow up visits included at no extra cost.
Cancellation Policy
Cancel service calls with 24 hours notice to avoid fees on scheduled water damage jobs.
Dispute Resolution
Talk with our team first to resolve any concerns about the work performed on site.
Changes to Terms
Updates are posted here so you know the latest rules for our dedicated Water Damage care.
Governing Law
California rules apply to all agreements with RCT Restoration for local service calls.
Contact for Questions
Reach out by phone or email if you need clarification on any part of these friendly terms.